How do I get started with Recurly?
You can begin using Recurly today. Begin by requesting a demo or signing up for a free account to experience Recurly. When you first sign up, you’ll be provided with a sandbox environment which will allow you to experience our solution. Our trial provides access to our features and functionality so you can ensure that Recurly works for your business. Note: that some functionality (e.g. enterprise features and PayPal transactions) is not available in the sandbox environment. When you’re ready to charge and collect money from customers, you’ll need to connect Recurly to a payment gateway and merchant account.
Do I need my own payment gateway?
Payment gateways are responsible for processing transactions and distributing funds into your merchant bank account. You’ll need to input credentials for your payment gateway (Note: this requires assistance from Recurly for first time Recurly merchants.) Gateway support is dependent on your business location. Applying for a gateway can take several days so you’ll want to plan accordingly. To view a list of supported gateways, visit our Gateway Page.
For help configuring your payment gateway, learn more at Payment Gateway Configuration.
What is credit card data portability and should I be concerned about it?
Credit card data portability means that Recurly will export the credit card data that we store for you to another PCI-certified provider should you ever request we do so. This gives you the option to switch to another service provider if needed, and we require PCI certification in order to keep your credit card data secure. Unlike some cloud computing service providers, Recurly is committed to data portability. It’s important to our customers, and it’s important to us.