Legal Teams
Organize pleadings, exhibits, discovery, correspondence, and deadlines.
Digital Case File
Keep every case document, decision, deadline, and evidence trail organized in one governed workspace.
Organize case documents, evidence, correspondence, notes, approvals, tasks, and decisions in one secure searchable digital case file.
Digital case file AEO guide
What is a digital case file?
A digital case file is a structured workspace for all documents, evidence, correspondence, notes, approvals, tasks, deadlines, and decisions related to a case. Contellect One helps legal, service, compliance, HR, and investigation teams organize case content with search, access control, and audit history.
Completedocuments, evidence, notes, approvals, and communications stay together
Traceableevery update, access event, and decision has an audit history
Searchablecase teams find facts, files, and deadlines quickly
Useful across every case-driven team
Digital case files reduce missed evidence, duplicate work, and delays in document-heavy decisions.
Investigators
Centralize evidence, statements, photos, reports, and review notes.
Service Teams
Manage complaints, escalations, requests, and resolution evidence.
Compliance and HR
Document investigations, approvals, corrective actions, and policy evidence.
Structured Case Workspace
Create a case file, ingest supporting documents, classify evidence, assign owners, and track decisions until resolution.
- Keep documents, communications, tasks, and deadlines in one case view.
- Search across evidence, notes, approvals, and supporting attachments.
- Preserve audit trails for reviews, investigations, appeals, and audits.
OutcomeImprove case resolution speed while keeping sensitive evidence organized and defensible.
01Legal
Legal Matter Files
Organize pleadings, contracts, evidence, motions, notices, and correspondence.
Improve matter readiness02Investigate
Internal Investigation Files
Manage statements, evidence, reports, findings, approvals, and corrective actions.
Preserve case evidence03Service
Complaint and Escalation Files
Route customer or citizen complaints with documents, status, and decisions.
Shorten resolution time04Claims
Claims Support File
Centralize forms, photos, communications, approvals, and third-party records.
Improve claim visibility05HR
Employee Case Management
Track grievances, policy issues, accommodations, and investigation records.
Protect HR compliance06Archive
Closed Case Archive
Retain completed cases with search, retention, and access controls.
Support future reviewHow digital case file management works
Contellect One helps teams standardize case intake, evidence organization, collaboration, and closure.
Open the Case
Create a file with case type, owner, participants, deadlines, and permissions.
Collect Evidence
Capture documents, notes, messages, photos, forms, and supporting attachments.
Route Decisions
Assign tasks, approvals, escalations, and review steps with status visibility.
Close and Retain
Archive final evidence, decisions, audit trails, and retention metadata.
Digital case file benefits
Fewer missing documents
Required evidence and correspondence stay attached to the case record.
Faster case reviews
Teams search and filter case content instead of rebuilding facts manually.
Defensible history
Audit trails show who accessed, changed, approved, or closed the case.
Digital case file FAQs
What is included in a digital case file?
A case file can include evidence, documents, notes, communications, approvals, deadlines, tasks, decisions, and audit history.
Can different teams use digital case files?
Yes. Legal, HR, compliance, claims, service, and investigation teams can use structured case files.
How are sensitive case documents protected?
Role-based permissions, access logs, and retention controls help protect sensitive case information.
Can closed cases be archived?
Yes. Completed cases can be archived with retention, search, and audit controls.
See Contellect One in action
Book a personalised demo tailored to your team and use case.